1. Introduction
Finstruct is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our fintech advisory services or visit our website.
We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), UK Data Protection Act, and other relevant privacy legislation in our operating jurisdictions.
2. Data Controller Information
Finstruct acts as the data controller for personal data we collect and process. We operate across multiple jurisdictions including the United Kingdom, United Arab Emirates, Cyprus, and India. For specific inquiries about data processing in your jurisdiction, please contact our team.
3. Personal Data We Collect
We collect and process the following categories of personal data:
- Contact Information: Name, email address, phone number, job title, company name
- Professional Information: Business requirements, project details, industry sector, company size
- Communication Data: Records of our communications, meeting notes, consultation details
- Website Data: IP address, browser type, pages visited, time spent on site
- Technical Data: Device information, cookies, usage analytics
4. How We Collect Personal Data
We collect personal data through:
- Contact forms and consultation requests on our website
- Email communications and phone calls
- Business meetings and consultations
- Professional networking events and conferences
- Cookies and website analytics tools
- Third-party introductions and referrals
5. Legal Basis for Processing
We process personal data based on the following legal grounds:
- Legitimate Interests: To provide advisory services, business development, and relationship management
- Contract Performance: To deliver consulting services under signed agreements
- Consent: For marketing communications where you have opted in
- Legal Obligation: To comply with regulatory requirements in financial services
6. How We Use Personal Data
We use your personal data to:
- Provide fintech advisory and consulting services
- Respond to inquiries and consultation requests
- Manage client relationships and project delivery
- Improve our services and website functionality
- Send relevant industry updates and service information (with consent)
- Comply with legal and regulatory obligations
- Prevent fraud and ensure business security
7. Data Sharing and Disclosure
We may share personal data with:
- Service Providers: Cloud hosting, email services, analytics providers (under strict data processing agreements)
- Professional Partners: External specialists supporting client projects (with appropriate confidentiality protections)
- Regulatory Bodies: When required by law in financial services compliance
- Legal Authorities: If required by law or to protect our legitimate interests
We never sell personal data to third parties for marketing purposes.
8. International Data Transfers
Given our global operations, personal data may be transferred between our offices in the UK, UAE, Cyprus, and India. We ensure appropriate safeguards are in place:
- Adequacy decisions from relevant data protection authorities
- Standard contractual clauses approved by the European Commission
- Binding corporate rules for intra-group transfers
- Appropriate technical and organizational security measures
9. Data Security
We implement robust security measures to protect personal data:
- Encryption of data in transit and at rest
- Multi-factor authentication for system access
- Regular security assessments and penetration testing
- Staff training on data protection and security
- Incident response procedures for data breaches
- Physical and logical access controls
10. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy:
- Client Data: Duration of engagement plus 7 years (regulatory requirement)
- Prospect Data: 3 years from last meaningful contact
- Website Analytics: 26 months maximum
- Marketing Data: Until consent is withdrawn or 2 years of inactivity
11. Your Rights
Under applicable data protection laws, you have the right to:
- Access: Request copies of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Restriction: Limit how we process your data
- Portability: Receive your data in a structured format
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: For processing based on consent
To exercise these rights, please contact our team.
12. Cookies and Website Analytics
Our website uses cookies and similar technologies to:
- Ensure proper website functionality
- Analyze website usage and performance
- Personalize your browsing experience
- Support security measures
You can control cookie settings through your browser preferences. Essential cookies cannot be disabled as they are necessary for website functionality.
13. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updated versions will be posted on our website with the revision date. Significant changes will be communicated to existing clients and contacts.
14. Contact Information and Complaints
For privacy-related questions, to exercise your rights, or to file a complaint, please contact our team. We will respond to privacy requests within 30 days.
You also have the right to lodge a complaint with relevant data protection authorities in your jurisdiction if you believe we have not handled your personal data appropriately.